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Privacey Policy

Privacy Policy

At Colosseum Property Solutions, we take the privacy of personal data seriously. The lawful and compliant treatment of this data is at the heart of our operations.

We kindly ask that you read the following important information, which explains how we collect, store, and use your personal data.

Who Are We?

Colosseum Property Solutions is a business that offers home improvement services to our customers.

Company Number: 15447897

Business Activity: 43220 – Plumbing, Heat, and Air-Conditioning Installation

What Do We Mean by Personal Data?

Personal data refers to any information that relates to you and can be used to identify you, either directly or in conjunction with other information we hold.

How Do We Collect Information from You?

We collect personal information when you provide consent by signing our Data Consent forms or indicating consent on our online forms. We obtain your written consent before entering into business relationships with you.

What Type of Information Do We Collect?

The personal information we collect may include your name, address, email address, and phone number.

We may also request documents to verify your identity, such as a passport, driving license, proof of residence, or income.

Why Do We Collect Information from You?

  • To provide advice and services or supply the information, products, and services you have requested.
  • To comply with legal obligations, such as anti-money laundering regulations and the Financial Services Act.

How Do We Protect Your Personal Information?

We take appropriate measures to safeguard your personal data, whether it is stored on computers, in physical copies, or in any other form. We ensure compliance with the General Data Protection Regulation (GDPR) that came into effect on May 25, 2018.

What Are Your Rights Regarding Your Personal Information?

Under GDPR, you have enhanced rights regarding your personal data, including:

  • The right to be informed – We provide this privacy policy to inform you about how we collect, store, and use your personal data.
  • The right of access – You can request a copy of any personal data we hold about you. We will provide this free of charge, in a structured format, within 30 days of your request. Requests can be made in writing, by phone, or by email.
  • The right to rectification – You may request the correction of any inaccurate or incomplete data. We will respond within one month (up to two months for complex requests).
  • The right to erasure – You can ask us to delete your personal data (“the right to be forgotten”). We will comply unless we have a legal obligation to retain your data, in which case we will inform you of the reason.
  • The right to restrict processing – You can request that we limit the processing of your personal data while retaining just enough information to ensure the restriction is followed in the future.
  • The right to data portability – You may request a copy of your data to be transferred to another service in a secure, structured, commonly used, and machine-readable format, such as CSV files.
  • The right to object – You have the right to object to the processing of your personal data for direct marketing or statistical purposes, and we will respect your wishes immediately.
  • The right to complain – If you are dissatisfied with how we handle your data, you can contact our Data Protection Officer. If you’re not satisfied with our response, you may file a complaint with the Information Commissioner’s Office (ICO) at
    https://ico.org.uk/global/contact-us/ or by calling 0303 123 1113.

How Do We Decide How Long to Retain Your Data?

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal and contractual obligations. When determining the retention period, we consider the amount, nature, and sensitivity of the data, as well as any potential risk of harm from unauthorized use or disclosure.

Who Do We Share Your Personal Information With?

We share your personal information with Colosseum Property Solutions’ affiliated companies that perform specific services related to our business operations. Your information is not shared with any other third parties.

Contact Us

For any questions or further information, please contact us via the following methods:

Email: info@colosseumpropertyservices.co.uk

Phone: 02080506802